1. Types of communications
We may send transactional or relationship messages about authentication, security, directory claims, verification, requested services, submissions, appointments, account activity, and support. With appropriate permission or as otherwise allowed by law, we may also send educational, partnership, or marketing communications.
2. Email
Commercial emails will use accurate sender and subject information, identify promotional content where required, include a valid postal address where required, and provide a working unsubscribe method. We will honor marketing-email opt-outs within the legally required period. Opting out of marketing does not stop essential transactional or security messages.
3. Text messages
We will send automated or marketing text messages only with the consent required for that communication. Consent is not a condition of purchase unless clearly stated for a specific service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. We may send one confirmation of an opt-out. Carriers are not liable for delayed or undelivered messages.
4. Phone calls
We may call about a request, account, directory verification, partner workflow, appointment, or service relationship. Artificial or prerecorded voice calls and marketing calls will be made only when permitted and with required consent. You may revoke consent through any reasonable method, including telling the caller or emailing us.
5. Preferences and consent records
You may withdraw marketing consent without affecting prior lawful processing. We may keep a suppression record—such as an email address or phone number—to ensure we continue honoring an opt-out. To change preferences, use the unsubscribe mechanism, reply STOP, tell the caller, or email admin@workcompfinder.com.
6. Automated assistant
If a website assistant requests your email address or telephone number, the assistant will identify why it is requesting that information. Supplying contact details for a requested follow-up does not by itself authorize unrelated automated marketing. Any consent required for recurring or marketing texts, prerecorded calls, or similar communications will be requested clearly and recorded separately.
7. Responsibility for partner communications
Directory participants and partners are responsible for their own campaigns, consent records, sender identification, calling hours, do-not-call screening, opt-out processing, and compliance. Using WorkComp Finder does not transfer that responsibility.